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Privacy Policy

Last updated: January 6, 2026

Introduction

Beren Software ("we", "our", or "us") operates the Work Counter mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

Contact Information:

  • Email: [email protected]
  • Location: Netherlands

Information We Collect

Automatically Collected Information

Device Information:

  • App version and iOS version
  • Device model and operating system

Usage Information:

  • Feature usage statistics (which features you use)
  • App performance and crash data (via TelemetryDeck)

Purchase Information

  • In-app purchase transactions (managed by RevenueCat and Apple)
  • Subscription status (active, expired, cancelled)
  • Purchase dates and product identifiers

Important: We do NOT collect:

  • Your name or personal identity
  • Your work hours or time tracking data
  • Your location or GPS coordinates
  • Your email address or phone number
  • Any payment information

Your Data Storage

All your work data (hours, projects, notes) is stored exclusively on your device.

iCloud Sync (Optional):

  • You can optionally enable iCloud sync to backup your data and sync across your devices
  • When enabled, your data is stored in your personal iCloud account
  • We have no access to this data whatsoever
  • You can disable iCloud sync at any time in the app settings
  • When disabled, your data remains only on your local device

Your data remains completely private and under your control, whether stored locally or in your iCloud account.

How We Use Your Information

We use the collected information solely for:

  • App Improvement - Understanding which features are used to improve the app
  • Technical Support - Diagnosing crashes and performance issues
  • Purchase Management - Processing and managing your in-app purchases and subscriptions

Third-Party Services

We share limited data with the following services:

TelemetryDeck

  • Purpose: Anonymous analytics and crash reporting
  • Data shared: Feature usage, app performance data (anonymized)
  • Privacy Policy: https://telemetrydeck.com/privacy/

RevenueCat

  • Purpose: Managing in-app purchases and subscriptions
  • Data shared: Device identifier, purchase transactions, subscription status
  • Privacy Policy: https://www.revenuecat.com/privacy

Apple iCloud (Optional)

  • Purpose: Storing your work data (only if you enable iCloud sync)
  • Data shared: All your work hours, projects, and notes (stored in YOUR iCloud account)
  • Our access: None - we cannot access your iCloud data
  • Privacy Policy: https://www.apple.com/legal/privacy/
  • Control: Can be disabled at any time in app settings

Data Security

Security Measures

  • HTTPS encryption for all data transmission
  • Anonymous analytics (cannot be linked to you personally)
  • Your work data is protected by device encryption and optionally by Apple's iCloud security

Data Retention

  • Analytics data: Anonymized and cannot be linked back to you
  • Purchase history: Retained as required by law (typically 7 years for tax purposes) and managed by Apple and RevenueCat
  • Your work data:
    • Stored on your device (always)
    • Optionally stored in your iCloud account (if enabled) - managed by you, not by us

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access

You can request a copy of the data we have (which is minimal) by emailing [email protected]

Right to Deletion

You can request deletion of analytics data by emailing us at [email protected]

Right to Data Portability

Your work data is stored on your device and/or your iCloud account and can be exported through the app's export features

Children's Privacy

Work Counter is not directed at children under 13 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

In-App Purchases

Purchase Processing

All in-app purchases are processed through:

  • Apple App Store: Handles payment processing (we never see your payment details)
  • RevenueCat: Manages subscription status and entitlements

What We Know About Your Purchases

  • Subscription status (active, expired, cancelled)
  • Purchase date and product type
  • Device identifier linked to the purchase

What We DON'T Know

  • Your payment method details
  • Credit card or billing information
  • Your name or Apple ID

Refunds and Cancellations

  • Refunds are handled by Apple through the App Store
  • Cancel subscriptions in iOS Settings > Apple ID > Subscriptions
  • Contact Apple Support for billing issues

Subscription Data

Your subscription data is shared between:

  • Apple - Processes payments and manages subscriptions
  • RevenueCat - Syncs subscription status to enable premium features

All subscription data is encrypted and transmitted securely.

Analytics and Tracking

We use TelemetryDeck for privacy-focused analytics:

  • Anonymous: No personal information is collected
  • No tracking: We don't track you across other apps or websites
  • Feature usage only: We only see which features are used, not who uses them

International Data Transfers

Analytics data is processed by TelemetryDeck (Germany) and RevenueCat (USA), both of which are GDPR compliant. Your work data remains on your device and optionally in your iCloud account, which may be stored in various Apple data centers depending on your location.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted in the app and on our website. Continued use of the app after changes indicates acceptance of the updated policy.

Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent: You provide consent by using the app
  • Legitimate Interest: Improving app functionality and user experience
  • Contract Performance: Providing the time tracking service you requested

Data Breach Notification

In the unlikely event of a data breach that affects your information, we will:

  • Notify affected users within 72 hours
  • Report to relevant authorities as required by GDPR
  • Take immediate steps to secure the breach

Cookies and Tracking Technologies

Work Counter does not use cookies, web beacons, or similar tracking technologies.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data:

  • Email: [email protected]
  • Response Time: We aim to respond to all inquiries within 7 business days
  • Data Protection Officer: For GDPR-related inquiries, contact [email protected]

Summary (TL;DR)

What we collect:

  • Anonymous app usage statistics
  • Subscription status (via RevenueCat and Apple)

What we DON'T collect:

  • Your name, email, or identity
  • Your work hours or time tracking data
  • Your location or GPS data
  • Any personal information

Where your data is stored:

  • Your work data: On your device (and optionally in YOUR iCloud account if you enable sync)
  • Analytics: Anonymous and untraceable to you

What we do with it:

  • Improve the app based on feature usage
  • Enable premium features based on your subscription
  • Nothing else

Your control:

  • Your work data is yours, stored on your device
  • iCloud sync is optional and can be disabled anytime
  • Uninstall = analytics data automatically deleted
  • Questions? Email: [email protected]

This privacy policy is compliant with GDPR (EU), CCPA (California), and App Store guidelines.

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